24/7 Live Answering Services
Stop missing important calls, provide better service and increase customer service.
Research from both Google and the Harvard Business Review show that when it comes to solving problems or the purchase of services or goods, consumers still prefer to speak to live person on the phone.
80% Of Callers Who Reach A Voice Mail Will Not Leave A Message
Can you afford to miss opportunities to add new business or support existing clients? When you partner with TCB your calls are answered by professionally trained live customer service representatives, 24 hours a day, 7 days a week.
74% Of People Who Have A Bad Support Experience Will Choose Another Business
90% of companies say they compete on the basis of customer experience. Things such as not answering calls and communications quickly, burying phone numbers, removing a human from interactions, or just delivering an overall frustrating experience highly reduces the chance of adding a new customer or keeping an existing one.